Making a claim

Has something happened? Please let us know about the incident within 48 hours of it happening, or as soon as it’s practical to contact us. It’s important to report all incidents, regardless of whether you intend to lodge a claim or not. Below are the forms to download for lodging a claim and making a report. Once you’ve lodged a claim, we will be in touch within 24 hours. If you have any questions, please call us on 1300 672 258 during office hours.

How to make a claim

First up, it’s a good idea to take a photo of both cars involved in the incident. To lodge a claim you can either:



Accident Claim Form | Report Only Form

Download a claim form here and email it to us at



Visit a local MRC office during office hours
and complete a claim form with us.

Want to ask a question?

Our claim experts are always here to help our members. Phone 1300 672 258 during office hours to speak with them now.